We understand that unanticipated events occasionally happen in life. In our desire to be effective and fair to all of our patients and out of consideration for our providers’ time and resources, a 24 business hours advance notice is required when rescheduling an appointment.
If you are unable to give us 24 business hours advance notice, the following missed appointment fees will be charged: $80 for a chiropractic appointment, $80 for a massage appointment and $95 for an acupuncture treatment. Thank you for your understanding and consideration.
The entrance to our parking lot is on SW Salmon Street adjacent to the corner of SW 16th Avenue.
There are three marked parking spaces in the lot marked “Equilibrium”. They are numbers 4, 11, & 13. If those three spaces are occupied, there is metered street parking available nearby.
New Patient Paperwork
Chiropractic care is a health care profession based on interactions of the spine and nervous system, as well as the surrounding muscles. We have a page devoted to terms and information surrounding chiropractic care. To read more, click here.
People often ask about treatment while pregnant. Many patients find that chiropractic care alleviates the pain and soreness surrounding pregnancy. Read more about chiropractic care.
Massage is the act of working on the body with different amounts of pressure to relieve pain and stress. Techniques include using hands, elbows, forearms, and fingers to manipulate muscles and tissue to release toxins and increase blood flow. Read more about the different techniques here.
People often have questions about what to expect during their treatment. You can read our Massage FAQs here.
Acupuncture has been in practice for over 3000 years with roots in Traditional Chinese Medicine. Other Asian countries have adopted the practice with their own variations. The US National Institutes of Health (NIH) publicized the safety and efficacy of acupuncture in 1997. Read our acupuncture FAQs.
Accidents and Personal Injuries
Many people are unclear on what they should do if they've been in a car accident or had an accident in their workplace. The first step is to contact your insurance (for a car accident) or your HR department (workplace accident). Our front desk staff can help to answer your immediate questions via phone or email. We also have a page of personal injury FAQs.
What insurance do you accept?
Most of our providers are currently contracted with many major insurance companies including Aetna, Health Net, BCBS, Regence, Cigna/ASHN, Kaiser, CHP, Moda, PacificSource, Providence, and United Health Care. Additionallty, most insurance companies have an out-of-network benefit and in some cases it may be the same or similar to the in-network benefit. We are able to check chiropractic, acupuncture, and massage benefits at any time.
What is a deductible?
A deductible is set at the beginning of a calendar or plan year and the amount is determined by you and your insurance company. This amount is what the patient is responsible for until the deductible is met. We will take payment based upon charges incurred for the day up to your deductible amount.
What is a copay versus coinsurance?
A copay is a set amount you are responsible for per visit and can range between $10 – $70. Coinsurance is usually a percentage of the total charged allowable amount; it usually ranges from 10% – 50% depending on whether or not the doctor is contracted with that insurance company. A co-insurance applies after you meet your deductible, if it applies; prior to meeting your deductible, insurance will sometimes pay a small amount but usually you are responsible for the full amount they allow.